Food always a delight! Thank you again for choosing Hilton Palacio del Rio. Iron, 380 feet If you dont book a flexible rate, you may not be entitled to a refund. if the writer is claiming to be someone else). However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. This is the version of our website addressed to speakers of English in the United States. Yours is not typical of a guest review, and sounds like we could have offered you an extra amenity to improve your stay. Please see our partners for more details. We chose to eat breakfast in the hotel and it was excellent. Happiness is enjoying a day of signature amenities at Hilton Palacio del Rio like free WiFi, on-site dining and drinks, room service, and flexible event space. Perfect location. Your kind word will surely help to keep us motivated as we look for provide each guest staying with us a similar experience. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. The restaurant staff were great and attentive. We compile the best rates from several top suppliers to make it easy to book the perfect room. All personnel were eager to help, so exceptional. Room was comfy and had everything I expect in a Hilton ! Any one of them will greet you and ask if you need anything. Until then, happy travels! The Breakfast buffet was great with lots of variety. LCD televisions come with pay movies. Hotel Reservation Network | 2023 Hi 99kelleys,We are so appreciative of your kind words! No tooth brush&paste, no slippers, no bath rope. Which airport is close to Hilton Palacio Del Rio Hotel? Do come back soon! Sign in to get trip updates and message other travelers. Yes, guests have access to a pool and a fitness centre during their stay. Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. I don't pay $500 for a room that requires eqrplugs to sleep. These opinions do not necessarily represent the views of Booking.com. Service 4.5. Moreover, high-speed internet access was very useful. Until then, we wish you happy travels! Many restaurants and bars were within walking distance. This is always our top goal and will be discussed at the next team member meeting. In regards to management Nikka is a phenomenal manager and was able to ensure that visitors and HHonors members have everything they need to have a, Dear Melody X, Thank you for your recent stay and sharing your 5-star review! Private Bathroom Fee. All members of the staff from the valet in front to registration, housekeeping and room service were very helpful and gracious. Value 4.0. Hilton Palacio Del Rio Hotel is only 1.3 km of Southern Pacific Passenger train station. Reasonably spacious room ; early check in ; nice beds. The room was cozy and updated and the bathroom was amazing. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Fee. Price not available for the given date range. Please see our partners for more details. San Antonio Museum of Art is 25 minutes' stroll of the business hotel and San Antonio International airport is 25 km away. At our property, internet in common spaces and the guest rooms are free for all Hilton Honors members. What room types does Hilton Palacio Del Rio provide? For fun, families can walk two blocks to the Alamo, see whats happening at the convention center or visit HemisFair Park. Are there opportunities to exercise at Hilton Palacio del Rio? They made my stay fine. Each room at the hotel has a private balcony, a plasma television, high-speed Internet access and comfy bedding. However, upon check-in, we found out that there was no self parking anymore. In walking distance from restaurants, bars and shops, we're across the street from the Henry B. Gonzalez Convention Center and boast 25 meeting rooms for events. avoid unless you are a night owl, or better yet, enjoy mediocre music pumped into the room from the riverwalk. Unfortunately, this property has no available rooms for your dates. Review tags are currently only available for English language reviews. The structure is notable for being a milestone in the use of Modular building construction techniques. Hi Exit 18b,Thank you for taking the time to share your feedback about your recent stay at our hotel! So clean and newly remodeled hotel in Downtown - Riverwalk district. It's great to know that you had a comfortable and modern room with no issues and found all of our employees to be friendly.Furthermore, we are delighted that you enjoyed our tasty breakfast and took advantage of our outdoor seating on the Riverwalk. The front desk and concierge staff were friendly. Trust me it is loud. There is a small built inn cooler and the room layouts are really great. Price was good too. Visa, After you book, we'll provide details so you can contact the property directly. The valet promptly greeted me and shared helpful information prior to taking my car. Thank you also for being a Hilton Diamond Member and choosing to stay with us. The Hilton Palacio del Rio is a 485-room, 21-story hacienda-style hotel in San Antonio, Texas that opened in 1968. I was downtown San Antonio for the 2023 Texas Cavaliers River Parade held every year during San Antonio Fiesta week. Top room amenities include air conditioning, a flat screen TV, and a refrigerator. Everything was tasteful and elegant. Hi Jaxops, It is so wonderful to hear that you were able to visit us after 50+ years and enjoyed every moment! Yes, some rooms of Hilton Palacio Del Rio Hotel do have a workspace. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. Receiving feedback from our experienced guests is one of the most important forms of consult we can attain and we sincerely appreciate it. All rights reserved. Every staff member was extremely helpful and friendly- especially Phillip and Sheila! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Gorgeous and relatively quiet rooms, extra comfy beds. This 15 minute video shares our unique story about how we came to be thanks to HemisFair '68 Worlds Fair. Recommended for couples and special weekends. "We are Marshall!"Cheers! The restaurant was excellent, I ordered excellent dishes. Pretty hotel. I know it was not the hotels fault but it really made our stay unpleasant. This was my third stay at this hotel in for the last two uears and the last one. and your very own wedding catering specialist to assist with menu options. The staff did all they can for a REALLY REALLY NICE stay. Every room in our 4-Diamond hacienda-style hotel has a balcony overlooking the River Walk or the city. Daily Mandatory Charge will be added to the room rate and includes: 1.25% S.A. T.P.I.D. We appreciate your feedback about the rooms and will certainly take it into consideration as we continue to improve our hotel. This property might pay Booking.com a little more to be in this program. Thank you again and we look forward to hosting you soon! The most expensive day is usually Friday. There are also several dining options located on-site. Each room at the hotel has a private balcony, a plasma television, high-speed Internet access and comfy bedding. Receiving feedback from our experienced guests is one of the most important forms of consult we can attain and we sincerely appreciate it.It is disappointing to hear that you felt our team was not welcoming and did not make you feel at home. Rooms could use a little refurbish. All employees we met were friendly. We recommend booking a free cancellation option in case your travel plans need to change. (Mr. Pat Sanchez). Hilton Palacio del Rio is open Mon, Tue, Wed, Thu, Fri, Sat, Sun. Hilton Palacio Del Rio offers 485 accommodations with laptop-compatible safes and video-game consoles. Capacity chart. Your time with us is most appreciated, and we hope to see you again real soon. I liked it, recommendable. Other than that, we are proud of our 50 years of being located on the beautiful San Antonio River Walk, and hope you shared your other concerns with our Management Team who would have made it right. It's true that we are not in control of these variables, but do try our best to make our guests feel at home if not venturing out for a lively evening. Hilton Palacio del Rio. The sports bar is ideal for a relaxing drink. Discover, The property seemed exceptionally clean and the room was modern. Varied breakfast at the hotel restaurant;))). Awesome! This double room features air conditioning. REEA Conference brought me to a Hilton in San Antonio! All staff was especially nice, solved my issues. Also, our culinary team will be delighted that you enjoyed our Lobby Bar. The hotel room was perfect with view of the humongous water tower. There is a nice lobby. The first problem witnessed was the valet parking. Big building, good sized bedroom. Our team is dedicated to ensuring that the historic hotel remains a shining beacon for true Texan hospitality for years to come. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. The mac & cheese is superb, we definitely recommend it! unfortunately, after paying $500 a night, i found out that the room faces the riverwalk, which during the day is delightful, but the band starts playing at 7 PM and doesn't end until midnight. Flat-screen TV Now 208 on Tripadvisor: Hilton Palacio del Rio, San Antonio. Dear moxietalented, Thank you for taking time to write a review. Hilton Palacio del Rio is the perfect choice for San Antonio weddings and events on the River Walk, . A work desk and tea and coffee-making facilities are available. of the Americas and the rest of downtown San Antonio. We knew of the limited maid service so we requested extra towels, coffee/creamer/cups for the in room coffee maker. 2 Dbl River View Mobility Accessible Bathtub includes 2 double beds 131-150 width. The in room safety box was not working but the staff responded very quickly and fixed it. The hotel opened 5days early on April 1, 1968. My wife and I stayed for a few nights, and we really liked this Hilton property. As soon as she saw me she walked up to check on me and helped us to our truck. This San Antonio hotel offers on-site breakfast in the restaurant. Thank you again for choosing to stay with us and for sharing your feedback. 1 Room / 2 Adults. We just celebrated our 50th birthday April 6, and because of your interest in our history, you might be enjoy watching "A Tall Story" on YouTube. The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. First the Hilton property is really no different than other Hilton properties. There was a perfect restaurant with delicious meals. Specialties: Daily Mandatory Charge will be added to the room rate and includes: 1.25% S.A. T.P.I.D. My hotel room had a walkout balcony with a view of the river walk. Your compliments of our ideal location on the River walk, comfortable guest rooms and warm staff are sincerely appreciate will definitely be shared at our next team member meeting. We pride ourselves on offering interesting and delicious dining choices, and we're thrilled to hear that you enjoyed them. Booking.com does not accept responsibility or liability for any reviews or responses. 2 Dbl City Vw Mobility Accessible W/ Bathtub includes 2 double beds 131-150 width. Additional charges may apply. got our order correct, the food arrived quickly and Pilar provides very friendly service. Traditional construction methods would not allow the hotel to be completed in the short timeframe available before for the opening of the fair on April 6, 1968, so alternative methods were explored. Private Bathroom The property reserves the right to pre-authorize credit cards before arrival. It had, Dear bonnie c, Thank you for choosing to stay with us and share your 5-star review! 340 feet What food & drink options are available at Hilton Palacio del Rio? Again we will be back and tell our friends. See 3,887 traveller reviews, 1,202 candid photos, and great deals for Hilton Palacio del Rio, ranked #49 of 398 hotels in San Antonio and rated 4.5 of 5 at Tripadvisor. Interesting choices. For bookings made on or after 6 April 2020, we advise you to consider the risk of Coronavirus (COVID-19) and associated government measures. See more. The room was clean and extremely well furnished with a great view of the riverwalk. During your visit, that room type was sold out and we were not able to offer a quieter room. I'm sorry that wasn't communicated to you, and we'll do better upon additional training of our Front Drive team. A work desk and tea and coffee-making facilities are available. Please note that all Special Requests are subject to availability and additional charges may apply. See more questions & answers about this hotel from the Tripadvisor community. Tripadvisor performs checks on reviews. 1 King Bed includes a king-size bed 150-183 width. Your compliments are appreciated and have been shared with our team. This was my third stay at this hotel in for the last two uears and the last one. On our way out to leave, Jennifer was standing in the lobby greeting guest. Own or manage this property? Hilton Palacio Del Rio provides such facilities as an outdoor swimming pool, a patio and a gym. Get expert advice, handpicked recommendations, and tips for your family all year round! Until then, we wish you safe travels. Service was good, staff was courteous, hotel was clean, but it did not help. Room smells humid, seems like the ventilation not working well. If the River Walk is your primary destination, Hilton Palacio del Rio is the place to stay. Well, there is a balcony, but facing construction work, can't enjoy at all. It has beautiful location a short walk to a modern museum. If the River Walk is your primary destination, Hilton Palacio del Rio is the place to Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law. Each review score is between 1 and 10. Thank you also for being a Hilton Honors Gold member and choosing to stay with us. So much for having status as a Hilton Honors member. Daily Mandatory Charge will be added to the room rate and includes: 1.25% S.A. T.P.I.D. Review. I just stayed there this weekend and found the hotel did a complete top to bottom update. Balcony overlooking the river was great. This is the version of our website addressed to speakers of English in Canada. Private Bathroom Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Hi Scoxjay, Thank you for choosing to stay with us and for taking the time to review the experience. The Hilton Palacio del Rio features an ideal location directly across from the Henry B. Gonzalez Convention Center. Safe travels. The reception personnel and housekeeping were excellent. We were able to switch rooms after the 1st day to a Riverwalk view room. . The hotel was constructed for the 1968 World's Fair, HemisFair '68, and was designed by Cerna & Garza Architects. This was a really good stay, we would come here again. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. The staff team was courteous, the rooms were updated and equipped with great view and a nice comfy bed, as example. Zain Bidiwala, Marketing at Hilton Palacio del Rio, responded to this review. Own or manage this property? Wishing you safe travels. Durty Nellys Irish Bar offers a friendly atmosphere with sing-a-longs and never-ending peanut supplies. (hilton member) Easy to get to and wonderful staff! The staff were courteous. What are some of the property amenities at Hilton Palacio del Rio? Private Bathroom All rooms were placed in 46days and the structure was completed in a record 202 working days with crews working around the clock in staggered shifts. Tracie, We chose this hotel due to its location at the Riverwalk and the price looked reasonably at 1st. Safe travels. It is disappointing to hear that you felt our team was not welcoming and did not make you feel at home. Fee If the River Walk is your primary destination, Hilton Palacio del Rio is the place to stay. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Courtyard by Marriott San Antonio Riverwalk, Copyright 2023 Family Vacation Critic All Rights Reserved. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. It'll be a delight to share your sentiments with our entire team at our next all-hands meeting. Location 4.8. They even remembered my name which I loved. cheap hotel, soundproof room, loved the bed. Breakfast was above average, plenty of food, nice balcony. The staff speaks multiple languages, including English and Spanish. 200 South Alamo Street, San Antonio , TX, 78205, US, JW Marriott San Antonio Hill Country Resort & Spa, We are an independent travel network Omar was the best. Iron, 320 feet 1,458 comentarios. The cheapest price a room at Hilton Palacio Del Rio was booked for on KAYAK in the last 2 weeks was $194, while the most expensive was $389. Air conditioning Thank you again for choosing to stay with us. Popular attractions Alamo and AT&T Center are located nearby. H.B. Overall, San Antonio Marriott Rivercenter is preferred by most reviewers compared to Hilton Palacio del Rio. our exceptional Food & Beverage team crafted a specialty drink menu for River's Edge! We loved staff and location. 200 South Alamo Street, San Antonio, 78205, TX. It is our goal to ensure each guest feels cared for and it is apparent that we succeeded at this during your stay. Inbox. Hilton Palacio del Rio is in the best location, right on the riverwalk, walking distance to the Alamo, River center mall, food and right next door to La Villita. It's great to hear that you also chose to dine in our hotel for breakfast and that it was excellent. There are other more serious problems that need to be fixed. Popular attractions near Hilton Palacio Del Rio Hotel San Antonio include The Alamo as well as Hemisfair Park. Forgot . Find a Hilton Palacio Del Rio cancellation policy that works for you. Combine these deals with our all-devices booking engine, strict privacy focus, and world-class Language links are at the top of the page across from the title. I had a very pleasant stay. Balcony It is in exceptional location to king william historic district, set really close to the hotel. Is Hilton Palacio del Rio located near the city centre? Where is Hilton Palacio Del Rio Hotel situated? . There was high speed internet access at the property. American Express. Thank you again and we look forward to hosting you soon! Room Service Wheelchair Access to Common/Public Areas Common Area Internet Access (High Speed & Wireless) . Your time with us is most appreciated, and we hope to see you again real soon. Log In. But we chose this hotel because 1) it was on the riverwalk and 2) it was close to the convention center where I attended a conference for half our stay. Set along the riverside, River's Edge Caf and Patio Bar offers American and South Texas cuisine. It's also great to know that you enjoyed the guest room, private balcony and ideal location on the River Walk. Hilton Palacio del Rio and Omni La Mansion del Rio are both rated highly by professional reviewers writing for major publications. Swimming pool #1: Closed from Sun, Nov 01, 2020 until Sun, Feb 28, 2021. Your compliments are appreciated and will be shared with our team members. Air conditioning Your compliments are appreciated and will be shared with our team members. Were checking available properties nearby. The night staff of Mitch, Fransico & Mariah made us feel at home as we watched our favorite sporting events & enjoied perfectly made cocktails. The Hilton Palacio del Rio features 200 South Alamo Street, San Antonio , TX, 78205, US. I stayed at this hotel 25 years ago and again about 10 years ago. Beverage cooler/fridge in room to keep your drinks cool and refreshing after a long day of sightseeing. It was a nice stay, the best I had previously. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. We pride ourselves on offering interesting and delicious dining choices, and we're thrilled to hear that you enjoyed them.Thank you again for choosing to stay with us and for sharing your feedback. Offering an exceptional location directly on San Antonio's famous River Walk, this city center hotel is within walking distance of popular attractions, including the Alamo, and features many modern conveniences. In walking distance from restaurants, bars and shops, we're across the street from the Henry B. Gonzalez Convention Center and boast 25 meeting rooms for events. Balcony Great location. Check in was a breeze and service was good.
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