303.515.7308, $40 on a set of 4 Firestone All Season Tires + $30 when you use your Firestone Card. When it's time for a new battery or quick oil change, come see us. He said that would not be something he could give me. Norma - Apologies for the problems with the app. Naomi Wade Acc't # [protected]. Like the name says, were Firestone Complete Auto Care. Our Customer Service team can help you modify scheduled work orders at (800) 242-0504 or support@firestonedirect.com. to engine tune-ups Wheel alignment services include inspection and adjustments to your vehicles steering and suspension system. Download the free app today. You can also ask for a car battery test during your regularly scheduled oil change, another key service that's important to keeping your engine healthy and happy. Batteries are covered by a separate warranty from the manufacturer. Is this your company? As part of that commitment, our Tire Centers will only install tires that are suggested by the manufacturer for your make and model of car. If you have any questions or concerns regarding the service you received or our nationwide limited warranty, please contact the Manager of the store you visited. Store We help take care of all your car's parts and pieces, How are Costco.com tire orders delivered and installed? Click below to find job opportunities at your nearest Firestone Complete Auto Care. Some of the best customer service I've ever experienced during a car repair. Never perform tire service procedures without proper training, tools, and equipment. help keep your vehicle going strong. 2022 Bridgestone Americas Tire Operations, LLC, This site uses cookies to enhance your user experience. These guarantees do not in any way alter the provisions of the "LIMITED NATIONWIDE SERVICE WARRANTY" with regard to the warranty on service or auto parts. Excludes our Buy 3, Get 1 Free offer when compared to a competitor's individual tire price. Find a store near you. FIRESTONE COMPLETE AUTO CARE - 10 Reviews - 15210 Manchester Rd, Ballwin, Missouri - Auto Repair - Phone Number - Yelp Firestone Complete Auto Care 10 reviews Claimed Auto Repair, Tires, Oil Change Stations Closed 7:00 AM - 6:00 PM See hours Write a review Add photo Photos & videos See all 6 photos Services Offered Verified by Business Please check with your authorized Firestone Retailer for pricing near you. Note: Maximum distance values are determined under controlled conditions, which may vary in actual use. If you cancel 24 hours before a scheduled start time for a Job, there will be no cancellation fee applied. If you are unsure of your vehicle's fitment requirements, please contact a local Costco Tire Center sales associate. We're a full service automotive shop, tire store, and car care center wrapped into one. Visit your local Firestone Complete Auto Care in Honolulu for high-quality auto repair, maintenance, tires, oil changes, and more. I had a scheduled oil change at the Pleasant Hill IA location(store 304016)on my 2010 Dodge Ram 2500 Laramie on March 15, 2023. That's where we come in! but also your tires and wheels. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Firestone Complete Auto Care, Featured Firestone Complete Auto Care complaints. Dropped car off with specific instructions to replace front two tires. Spark plugswear out over time from extreme temperatures, normal wear and tear, and outside debris and contaminants. *** Contact Store Product may need to be special ordered. I even asked for the old one. 7980 S Broadway Whether you need all-season truck tires or high-performance car tires, we've got the right tires for your vehicle type, driving style, climate, and budget. Click below to find job opportunities at your nearest Firestone Complete Auto Care. Salaries can vary widely depending on the region, the department and many other important factors such as the employee's level of education, certifications and additional skills. Technicians reserve the right to refuse a Job Request. This location replaced my tire finally after the 3rd visit to this location, but not before causing damage to the rim. During this time, the oil was never changed. I will not go back to that store as I cannot have them breaking my car further. I was told to pick it up. Something about having to turn it in? turn to your local Firestone Complete Auto Care Routine manufacturer-recommended maintenance is one of the best ways to keep your vehicle in its best possible condition. Investing in the best car or truck tires Firestone Direct Cancellation and Modification Policy Modifications and Cancellations. service offers, oil change coupons, or tire deals. When I picked up my truck and turned my A/C on I noticed a weird smell coming from the vents and turned my A/C off. Most parts and services purchased at Firestone Complete Auto Care are covered by a minimum of twelve (12) months or 12,000 miles, whichever comes first, with some parts and services carrying a different warranty. If any service is needed, we'll perform a complete brake fluid exchange. https://www.bridgestoneamericas.com/en/newsroom/news. Message and data rates may apply. budget-friendly For more information on what cookies we use and how to manage these cookies please visit our, Vehicle Maintenance, Oil Changes, Batteries, Tune Ups, California Transparency in Supply Chains Act of 2010, Air, Fuel, Cabin Air and Transmission Filters, New or Remanufactured Starters and Alternators, Standard Brake Service - Brake Shoes, Disc Pads (1), Standard Brake Service with Brake Fluid Exchange -, Lifetime Brake Service - Brake Shoes, Disc Pads, Calipers. Your RFT will be marked on the sidewall with run-at or low tire pressure operating speed of 50 mph (80 km/h). Our 3,500 hardworking ASE Certfied technicians help to keep your car running newer, longer since 1926. Firestone Consumer Tires. Now, you can take our crew with you! When your battery is old or the terminals are loose, your car likely won't start. Save time by booking an appointment online, and save money with our Firestone is a reputable tire brand that has been in business for more than 120 years. I just want to go to my card and pay the bill. Took my 2016 Dodge Grand caravan in for an oil change. Run-Flat Certied Retailers will fully inspect your tire, inside and out, to determine if the tire can be repaired. Whether your vehicle is brand new or pushing 200,000 miles on the odometer, bring it into a Firestone Complete Auto Care near you to make sure its getting the preventative maintenance it needs at the right time. For example, if only one tire needs to be installed, it will be installed on the rear of the vehicle. Please allow the use of your location, or manually enter a search below. Removing the rear brake drums with a pulling tool, and lessening the tension of the break shoes. If you modify a requested Job 24 hours prior to a scheduled start time for a Job, you will not incur a change fee. Jump to a Section Pricing TIRE OFFERS & EVENTS Stores & Inventory Tire Registration Warranties Product Maintenance Information Run-Flat Tires We'll help you take care of what's under the hood, but also what keeps you on the road: your tires. You hereby agree to hold us harmless from any liability that may result from the cancellation of a Job or refusal of a Tech to complete a Job. Thanks for your honest assessment. A refund or the cost of a new rotor and half the labor cost. We present the Manufacturers Suggested Retail Price. For Alaska and Hawaii orders, the estimated delivery timeframe will be approximately 10-20 business days from the time of your order. From auto services like engine repair to maintenance checks like state inspections, your local Firestone Complete Auto Care offers much more than tireswe're a full service automotive shop. If you have any questions, or need to make a modification or cancellation request for an appointment on the day of a scheduled installation, please contact our Customer Service Team at(800) 242-0504orsupport@firestonedirect.com. Gas selection is important, but the reason why might surprise you! Warranty excludes air shocks and air springs. (If you ordered new tires and need them installed, youll be asked to provide your Costco order number and select the date you placed the order). After initially trying to blame the customer, the senior technician eventually agreed that the headlamp was broken by the Firestone mechanics and promised to replace it in two days. My car sat all afternoon & night Friday, & all day Saturday. Call 877-734-9512, or text BRIDGESTONE to 97211* to apply. Now, you can take our crew with you! If you have further questions concerning Tire Application please contact Technical Services at 1-800-847-3272. Change Store. Costs of additional brake system components, including master cylinders, rotors, drums and all additional labor, are warrantied for a period of twelve (12) months or 12,000 miles, whichever comes first. Just stop by! At Firestone Complete Auto Care, our goal is customer satisfaction. Available on iPhone and Android. When I went to make an online appointment for Saturday, I realized they DID have openings and my car could be worked on. NOTICE: A buyer of this product in California has the right to have this product serviced or repaired during the warranty period. Text STOP to cancel, text HELP for help. You might want to reconsider. Sticking to a routine maintenance schedule is one of the best ways to keep your car running smoother for longer while helping avoid costly repairs. They said it was normal. Marilyn Firestone, LPC is a counselor in Saint Louis, MO. Simply visit Costcotireappointments.com and follow these steps: If you ever need help scheduling an appointment, feel free to get in touch with the Tire Center at your local Costco. For a qualified tire service professional, please contact your nearest authorized Firestone Retailer by visiting our store. We've designed the tire search on Costco.com to only display results that match up with your vehicle. You can save time in the store by pre-booking your maintenance service appointment online today. If youd like a text message reminder, check the appropriate box and select your Mobile Phone Carrier. Tire damage is not always visible from the outside and the tire must be removed from the wheel for a complete inspection. I took my vehicle in on Friday, April 14th to get a regular check up on my vehicle to make sure it's ok to drive out of town. Clients are able to reschedule and cancel upcoming appointments by clicking on the Change/Cancel Appointment button in their confirmation email. That button is added into notifications by default, but can be removed in the Email Settings section if needed.. Now I'm possibly rubbing my new brake shoes against the drum, making acceleration more of a strain, and possibly lowering my gas mileage at the same time. This is only a job for a qualied tire service professional. Customer must provide a current, local advertisement. If in doubt, do not exceed the 50-mile (80 km) limitation. This will surely increase the credibility of your complaint. This cost me $789.54 to repair. They are supposed to close at seven and i call at six to see if my car is done. Your vehicle manufacturer's recommended maintenance schedule helps keep your vehicle running newer, longer. If you don't want to keep the tires, there are two return options: We dont have the ability to process exchanges for tire orders placed on Costco.com. The staff is superb. As I got into my vehicle on Sunday, April 16th.. I was asked when I needed my vehicle I said I had to have it that day. The one tool every driver needs. For additional details pleasehead to our Tire Siteand select your warehouse location to view the tire warranty and Tire Center FAQs. Each Firestone Retailer solely and independently determines the price at which it advertises and sells Firestone products. Accidents. From drivetrain services I have talked to other mechanics who said the machine they used to resurface the rotors either used the wrong grain brush or was not lubricated and said rotors should not be making that noise. A Firestone Police Department Supervisor, Traffic Control's compensation ranges from $61,881 to $90,199, with an average salary of $73,300. The all-new app from Firestone Complete Auto Care helps you stay on top of vehicle maintenance, track service appointments, request roadside assistance, even get special offers and deals. As I was traveling thru Houston my battery light came on so I went to the nearest Firestone store #353236, They check the car they told me it was ok to continue on that I will make it to San Antonio and have car checked there. They lie again and say they did call, THEY DID NOT. Not only will you join a nationwide team of passionate auto technicians, service specialists, and retail professionals, but youll also help motorists keep their cars and tires in tip-top shape. There may be instances where, after a Technician has arrived at your location, the Technician finds that he/she is not able to successfully complete the Job. Contact Us, and we'll submit the refund request for you. We understand that shopping for tires can be overwhelmingand were here to help. They charged me over $1300 to replace the radiator hoses and water pump on my Kia. How It Works Step 1 Search Search for tires by entering your Vehicle, License Plate, or Tire Size information Step 2 Select Select your tires based on your driving needs and rim size Step 3 Schedule Schedule your installation appointment at your chosen Costco Tire Center Step 4 Free Shipping The developer provided this information and may update it over time. plus oil changes, brake services, maintenance, The warranty covers unforeseen road hazards, flat repairs and free replacement of non-repairable tires within the first 25% of tread wear. We've been one of the nation's leading tire provider for years. Learn about tire features and see suggested tires for your vehicle. Whether you drive a hatchback or a heavy duty truck, visit a Firestone Complete Auto Care location near you today! Directions Warranties apply to parts installed and service performed on private passenger vehicles. Subject to in-store equipment availability and employee qualifications to align vehicle. Sorry, there are no service offers available at this time. But no more games. Conventional tires do not have run-at capability and the handling characteristics of the vehicle with these tires may be different. That means we do just about anything and everything. We'll remove your old windshield wipers and install new ones and refill your windshield wiper fluid. When replacing your tires, consult your vehicle owners manual and tire information placard for recommendations, if any, concerning the use of speed rated tires. Firestone has no comment on the various performance claims made by Nitrogen suppliers. New patients are generally accepted by Marilyn Firestone, LPC. Cost of additional brake system components, including rotors and drums and/or labor to restore Brake System to its safe proper operation is not included with the warranty on Brake Shoes, Disc Pads, Calipers and/or Wheel Cylinders and all other hardware. Your distance capability may be less, or more, depending on your specic operating conditions. If you have further questions concerning Tire Pressure please contact Technical Services at 1-800-847-3272. Some punctures may be repaired under certain restrictions and prescribed procedures. I was sold this special offered by Resolv package and I have now found out cannot even be used in Texas. Then after 20 minutes or so my car went dead on Katy hwy. So you can stay prepared for whatever the road brings. Firestone Complete Auto Care Stores. Whether you rely on They called me at 2:39 pm and told me it would take 3hrs labor to replace the starter and battery and quoted me a price that reflected that. Directions Find a nearby store or book an appointmenteven at night or on weekends at most stores. This button displays the currently selected search type. I left the vehicle and they tested it and called me to say not needed a new starter and that I should also replace the battery. WILL THE COSTCO TIRE CENTER INSTALL ANY SIZE TIRE? If you have further questions concerning Speed Rating please contact Technical Services at 1-800-847-3272. Lots of Firestone locations have a guy or 2 they classify as a classic car specialist and I can usually get some pretty good alignment work done if I call ahead and schedule with the experienced dude. I responded same days, but now nothing. If parts are required to restore vehicle to manufacturers alignment specifications, then those parts and the labor required to install them are not covered. Routine maintenance services are often done on a 30-60-90 interval, meaning you should perform essential preventative maintenance about every 30,000 miles. Replaing both drums with the holes over the drum brake adjustors. Tire Replacement Questions | Firestone Customer Information FAQS We have answers to the questions that are important to you. An equal or greater OE Load Index. Car batteries may be small, but the power they provide is huge. #28738 OTHER SERVICE WARRANTY EXCLUSIONS: Replacement of anti-freeze or clamps is not included in the warranty on belts/radiator hoses. RFT can be rendered unusable due to a puncture or other road hazard as well as from improper tire pressure maintenance. View your vehicle manufacturer's recommended maintenance schedule and get expert services from Firestone Complete Auto Care. i took my car back i had one of the representatives in front desk named Deansigned a paper where he said that they were ordering what they had cut off and they First if all, I went to make an appointment and they told me they were completely booked for Saturday. I had to go back three times to get the right size tires. To complete your registration in just three easy steps, you will need your contact, dealer and tire information. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Desired outcome: If the sidewall indicates a distance limitation, do not exceed that number. If you return or cancel your tire order and you need a different set of tires, youre welcome to place another order on Costco.com. When you bring your car or truck to us, our professional technicians will inspect the operating systems on your vehicle including tires, brakes, fluid levels, wipers, and moreat no cost to you. Firestone Off-The-Road Tires. I think is very fair. Firestone Complete Auto Care Customer Support Lowest Rating. Simply visit Costcotireappointments.com and follow these steps:. The difference put back on my card. Attempting to mount tires with improper tools or procedures may result in a tire explosion causing serious personal injury or death. By continuing to browse our website, you agree to use these cookies. Want your work to make a difference? What is Costco's tire replacement location policy? Our experts could help you save thousands with preventative maintenance. Lets get started. If your tires were produced prior to 2000, the last three (3) digits of the serial code identify the week and year of production. . On my . The store has never called me back. Don't ignore the warning signs of bad motor mounts! Tire rotation patterns may vary depending on the tire's tread direction and your vehicle's drivetrain. I purchased a battery from Firestone (1430 Greenville Ave, Dallas tx 75206) on 2/19/22 with a 3 year warranty. Plus, our Triple Promise Guarantee means that your car will be Fixed Right, Priced Right, and Done Right On Time. You can save time in the store by pre-booking your maintenance service appointment online today. We'll take it from there. Data privacy and security practices may vary based on your use, region, and age. Went to pick up and they changed my back tires to new tires and rotated the smaller ones to the rear. I decided not to travel out of town with it. Bridgestone Americas. Firestone Commercial Truck Tires. And if you just need a quick tire repair or pressure check? The warranty period will be extended for the number of whole days that the product has been out of the buyers hands for warranty repairs. Head to the nearest Firestone Complete Auto Care The Costco Tire Center offers several installation and maintenance services to get our members on the road, including rotation, balance, nitrogen inflation, nitrogen conversion, and flat repair. And if you need a pressure check or tire patch? for your climate, budget, driving style, and vehicle type. No issues with the truck prior to the oil change. well strive to provide unparalleled auto services. If youre not completely satisfied with your order, stop by the Costco Wholesale Tire Center when the tires arrive for a refund. Lifetime Alignment is only warrantied so long as the vehicles suspension and/or body height has not been modified via a lift, lowering, air shocks, or air rides. How can I find tires on Costco.com? to help make sure your ride stays safe and smooth, no matter the season. A technician will evaluate the condition of your wiper blades and check your windshield wiper fluid level. Available on iPhone and Android. Buying new tires for your car or truck can be one of the best ways to keep it newer, longer. Available on iPhone and Android. If after a reasonable number of attempts, the defect has not been fixed, the buyer may return this product for a replacement or a refund subject, in either case, to deduction of a reasonable charge for usage. One of the worst I've ever seen. Note that the standard manufacturer's warranty should be enough to cover your tires. Check ination pressure when the tires are cold. Tires are considered cold when the vehicle has been parked for three hours or more, or if the vehicle has been driven less than a mile (1.6 km) at moderate speed. I disappointed in I Firestone for damaging my vehicle and promised to Brake-rotor replacement - poor, unethical, firestone put a bad part in my vehicle now, charged for incomplete diagnostic check, expensive issue with car after taking to. When I inspected the repair at home, both drums could not be removed and the hole to adjust the tension of the brake shoes was not over the adjustor wheel. If you have further questions concerning Tire Warranties please contact Technical Services at 1-800-847-3272. Auto parts which prove to be unserviceable during the warranty period, will be replaced free of any additional charge for parts or labor, except as noted under Exclusions, below. Firestone 25602 S I-45 Frontage Rd Spring, TX 77386 United States. The speed rating system is intended to permit comparison of the speed capabilities of different tires. Contact your nearest retailer directly by visiting the. Please call store to confirm availability and pricing. We have answers to the questions that are important to you. Whether you prefer high mileage, conventional, synthetic, or synthetic blend oil, your car needs fresh oil at the factory recommended interval, which is typically 3,000 miles.
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