Plans only available to U.S. residents and may not be available in all jurisdictions. How do I cancel Event Ticket Protector Insurance? When should I purchase Allianz Global Assistance Event Ticket Protector Insurance? "@type": "FAQPage", Read our. Please call Allianz Global Assistance at (800) 424-2296 to cancel your plan. If you need help, Allianz Global Assistance representatives will be available 24/7. Buying ticket insurance when you get tickets at Ticketmaster protects your investment in the case of an emergency. 101-C series or 101-P series, depending on your state of residence and plan chosen. Yes - if you can provide evidence you can't attend in line with its T&Cs e.g. By Clicking ACCEPT or continuing to browse the site, you are agreeing to our use of cookies. Yes - If customer is prevented from attending because of a government mandate, this is covered. Financial Services Compensation Scheme (FSCS) Please call Allianz Global Assistance at (800) 424-2296 to cancel your plan. A staff of multilingual problem solvers is available to help you with medical, legal or travel-related emergencies. "@type": "Answer", You can purchase Allianz Event Ticket Insurance with your ticket purchase on Ticketmaster. How do I purchase accessible seat tickets? } XCover. Simply select "Yes" during checkout. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com. So I signed up for my refund, which they said would take 6-8 weeks to process. Allianz Partners Australia has launched a new self-service refund portal that will automatically calculate the premium refund that customers impacted by COVID-19 might be entitled to,. You can contact Missed Event Insurance by emailing missedeventinsurance@allianz-assistance.co.uk calling 0345 641 9726, or writing to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. All seats are side by side unless otherwise noted. Allianz Global Assistances event ticket insurance product, Event Ticket Protector, provides coverage if you cannot attend an event for a number of covered reasons. For example, you might have to hire a babysitter, arrange transportation, make dinner reservations before the event, or take the night off from work. Can I get a refund? It is not required to list all destinations on your policy. What is ticket insurance? Thats where event ticket protection comes in. What it Covers "mainEntity": [{ Terms, conditions, and exclusions apply. Event Ticket Insurance also includes access to the Allianz Global Assistance 24-hour assistance hotline. Allianz refused to provide me with any type of refund, despite having reports directly from my doctor explaining this condition was not pre-existing. How do I cancel Event Ticket Protector Insurance? Ticketmaster 2023. Chat to a live agent or send us a message, Don't buy: why paying extra for some ticket insurance is wasting your money, Are you looking for comprehensive cover for Covid cancellations? (Note: To determine the review period for your state, inquire with the Allianz Global Assistance team we'll tell you how to do so in a bit.) However, in the case of illness, missed flights and other unfortunate scenarios that may impact your ability to attend the event, you may not have a sufficient window of time to advertise your seats online and get them sold. Unfortunately, there was a death in the family in April and we couldn't do the cruise. But some ticket holders will be disappointed to find their insurance doesn't cover them for what they assume it will. Youre not only investing your time and money so you can have a good time seeing your favorite artist or entertainer, sports team or theater production, but you might have to make other arrangements so you can be there live. That means, if you purchased a ticket to an event and the total was $75, you will get $75 back if you cannot make the event due to a covered circumstance. Online services such as StubHub, TicketNetwork and VividSeats.com serve as popular marketplaces for ticket sellers and buyers, but they do come with some cautionary notes. Get Help. Life can sometimes throw a wrench in plans that youre really looking forward to, and when it does, Allianz Event Ticket Insurance has you covered. These details will feature in the confirmation email that you received from the missed event insurance provider. All documentation and information required for your claim can be found on your claim filing confirmation. Can I get a refund? What is covered by Allianz Global Assistance Event Ticket Protector Insurance? Four in 10 (41%) consumers believe they will be covered if a national lockdown means the event cannot go ahead as planned, while a third (35%) assume they will be covered if the event cannot go ahead due to it taking place in a local lockdown area. The truth is that paying for insurance to guard against this is a waste of money. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Bests 13 Financial Strength Ratings. Ticketplan's terms can be found on the Ticketplan website. The insurance component provides reimbursement for 100 percent of the ticket price including taxes and shipping charges. Thats where. On time. Not only did I buy concert tickets, but I also bought ticket insurance from Allianz Travel Insurance which equated to just under $40. Add on Allianz Event Ticket Insurance with your next ticket purchase at Ticketmaster and protect yourself and your investment. Covered reasons include (for example): Sudden covered medical emergencies Death of a family member or companion Mechanical breakdown on the way to an event Traffic accident while enroute to the event Jury or military duty Your event ticket insurance will cover the ticket price, taxes, convenience fees and shipping charges, plus other eligible event-related items that you may have added to your purchase, including parking. Apparently this company banks on people forgetting they bought ticket insurance and despite it only being a refund of about $40, it's still worth it to get back since they ultimately didn't provide a service with that $$. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. You should fill in the form and send it to us as soon as possible with all the information and . Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Plans include insurance benefits and assistance services. Insurance policies do not have to payout because the ticket seller should provide a refund regardless of whether the customer has insurance. . Refunds must be requested within 770 days of the original plan purchase date. Secure Get reimbursed 100% of your ticket cost if you can't go to your event due to a covered illness, injury, traffic accident, mechanical breakdown, and more. How do I file a claim and get a refund if I have ticket insurance? For WA residents,it may not be available in all plans. How do I file a claim for Event Ticket Protector Insurance? T&Cs may apply.'. Allianz Travel Insurance products are distributed by . With Allianz Event Ticket Insurance, the total price you paid for your tickets will be covered if you cant attend the event for reasons including: Some terms and conditions do apply. For those times when circumstances sideline your customers, this valuable protection ensures that their investment is safe and sound. Event Ticket Protector Insurance only refunds prepaid, non-refundable payments when you have to cancel for a covered reason. AGA Service Company is the licensed producer and administrator of this plan and an affiliate of Jefferson Insurance Company. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best's 13 Financial Strength Ratings. However, it is not clear if this would cover government advice. Purchasing Allianz Event Ticket Insurance through Ticketmaster will gain you access to Allianzs 24-hour helpline where a multilingual staff of problem solvers can help you. By clicking a link you are consenting to this. Ticket holders could be buying insurance policies for gigs and major events which do not provide them with the Covid cover they expect, Which? And while some sell insurance policies that include additional coronavirus-specific cover, it's inconsistent - and in some cases a waste of money . Our Plans. Contact your ticket seller - primary ticket sellers should offer you a refund if an event is cancelled or postponed due to coronavirus. Sign In. Are AXS Premium tickets sold for every event? Terms of Use. Help with allianz insurance for concert tickets. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated A (Excellent) by A.M. Best Co., under BCS Form No. By continuing past this page you agree to our Can I get a refund? x\9*cn"M(qx1#%RNzbE?CR?JJ?zo44YQom*I{V,2=iKez>I/> MuL's1Ncs/7oE&\YZfEM/BS?k5![z'L/rIrI/^ggj6-@r_k WiL0zaZ\,hk:xmfei;=O+WIRY}L;T^CVZ_PvqOO!#d{pk=m#EYeu_{W";H!sJVJ^<7Mi+0:7iuJ&GBx^\.!+x"Pf4 +"[pIM]s)DFPiQ&jqZ mP0(A;sQ]>vJ@ O@3S)Z:3>7}csH9o. When you purchase a plan from Allianz Global Assistance, you have a review period determined by your state of residence to examine the plan. Get a Quote. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated A (Excellent) by A.M. Best Co., under BCS Form No. These might include confirmation emails, app screenshots, credit card statements, or similar. What is Allianz Global Assistance Event Ticket Protector Insurance? Log in. This has enabled close to 1,000 customers to obtain full refunds since the start of the pandemic. Plans include insurance benefits and assistance services. Tickets for Andrea Bocelli at Allianz Parque for 2023/2024 Events. Thats why event ticket insurance exists to protect the investments fans make in seeing their favorite teams, acts and shows live. Now I am out all of the money for the plane tickets and the money I paid for this misleading policy! Maybe you can give them to a friend if they have the same taste as you, dont have already plans and can find a babysitter. With event ticket insurance, your financial loss will be covered if you can't attend an event for any of the below reasons: I highly recommend Allianz for events such as this. If a covered medical issue, traffic accident, jury duty, or other covered reason* keeps you from attending your event, you can be reimbursed 100% of the ticket price including taxes, fees and delivery charges up to your plan limit. Unfortunately, we are unable to cancel the policy for you as you are now the policyholder, and we can't refund the amount to you as the funds are already with Allianz. We asked 2,000 UK consumers what they thought ticket insurance policies would cover them for if there are Covid-related cancellations. Ben Sebborn, CTO at Skiddle told us protection for imposed quarantine was only removed on or after 8th January 2021 because the insurers of the scheme lost their own reinsurance for such cover. You could always resell the tickets. In addition, with Allianz Event Ticket Insurance, youll get access to the Allianz Global Assistance 24-hour hotline for help with medical, legal or travel-related emergencies. Full refund. Or, you can also file an event ticket insurance claim by contacting the Allianz Global Assistance claims office at 800-334-7525. To cancel your insurance, contact Allianz Global Assistance by visiting the Event Ticket Insurance page. We are redirecting you to our sign-in page. You can find the documentation and information required to file your claim on your claim filing confirmation. "@context": "https://schema.org", We will liaise with them to determine if the claim is covered under your policy . Stuff happens. With Allianz Event Ticket Insurance, youll get 100% of the ticket price returned to you if you cant make the event for a number of eligible reasons, including covered illness, airline delays, traffic accidents and more. follow our steps to get a refund from a ticket seller. Your event ticket insurance will cover the ticket price, taxes, convenience fees and shipping charges, plus other eligible event-related items that you may have added to your purchase, including parking. If a qualifying reason keeps you from attending your event, and you purchased event ticket insurance with your tickets, you can be reimbursed 100% of the price you paid. Seats together. {{quote.travel_dates ? Plans only available to U.S. residents and may not be available in all jurisdictions. If you purchase Allianz Event Ticket Insurance when buying your tickets on Ticketmaster, and you are unable to make it due to a qualifying circumstance, youll get reimbursed for your tickets. I decided not to attend the event and I have event ticket insurance. Though it's quick and easy to tick the box for insurance (which is usually flagged as 'recommended' by the ticket seller) at the checkout, it's worth doing some research before adding it to your order. For Event Ticket Protector, covered reasons include serious unforeseen illness (for you or a covered family member), traffic accidents, issues with your home or business, airline delays and even termination of employment.3. By continuing past this page you agree to our Some factors that weigh into this include whether youre selling tickets above their face value and if youre selling the tickets on the premises of the event.4. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. What is AXS Premium? If you paid by credit card it may be possible in certain circumstances to. Here are a few things to keep in mind as you decide whether or not ticket insurance is right for you: Whether you believe youre a walking case study of Murphys Law or simply a practical person who likes to protect your investments, event ticket insurance can seem like a pretty good idea. Can I get a refund? Wondering if you should buy event ticket insurance with your Ticketmaster tickets? Enhance Enjoy the Viewer Advantage, a 24-hour hotline that can help you find parking information, recommend nearby restaurants and hotels, and arrange transportation. },{ And ticket insurance such as Event Ticket Protector can give you the proactive peace of mind and reactive solution for dealing with a number of unanticipated circumstances. But youll be happy you purchased it when youre refunded the ticket price for a show, game or concert that you simply couldnt attend for a covered reason. So when something unexpected comes up that keeps you from attending the event you bought tickets for, youll be covered with event ticket insurance. "acceptedAnswer": { Dedicated to sharing and discussing anything & everything related to Abel Makkonen Tesfaye AKA The Weeknd. What is covered by Allianz Global Assistance Event Ticket Protector Insurance? Plans include insurance benefits and assistance services. All documentation and information required for your claim can be found on your claim filing confirmation. But looking at the terms and conditions of Festicket's guarantee provider, Booking Protect, you'll find that you're only entitled to a refund if you or someone in your household tests positive for coronavirus - not if you're told to self-isolate, or if you can't travel due to local restrictions in your area, or if the event can't go ahead due to lockdown rules. All tickets 100% authentic and valid for entry! Eventim's insurance provider, Great Lakes Insurance, specifically states that it does not cover any Covid-related claims - if you're looking for Covid cover when booking tickets on the site you'd be better off paying for additional cover elsewhere. Please see below for more information regarding the impact of COVID-19 on Event Ticket Insurance for rescheduled or canceled events. Plus, when you really need them the most, theyre there for you. Call: +65 6327 2210 Mon - Fri, 9:00 - 17:30 Singapore Time E-mail: sg.ticketprotectorsales@allianz.com For claims enquiries, please: Call: +65 6327 2215 E-mail: sg.ticketprotectorclaims@allianz.com To file a claim, please visit: https://www.allianz-assistance.com.sg/claims.html WHO IS YOUR INSURER? Tickets will arrive in time for your event. Buying event tickets is an investment. 5 Making a claim Please phone 0845 641 9727, textphone 020 8666 9562 and ask for a claim form or write to: Missed Event Insurance Claims Department, PO Box 1900, Croydon CR90 9BA or email ticket.claims@allianz-assistance.co.uk giving your policy number and details of the event you are missing. We looked at five ticket insurance and guarantee providers offered by some of the biggest online ticket sellers. Terms of Use. } We recommend you opt-in for ticket insurance by selecting the Yes, protect my ticket purchase button during checkout. Your plan just has to be updated within 770 days of your original purchase. who has the best covid cover for travel insurance? If you have Allianz Global Assistance, you can get a quote, manage your policy or submit a claim on the Event Ticket Insurance page. Its tough to stomach, especially when you consider the average ticket prices for the most in-demand events. We looked at five ticket insurance and guarantee providers offered at the point of sale by some of the biggest ticketing sites. Check your insurance if you have it - you might be able to make a claim if you've tested positive for coronavirus or need to self-isolate. "@type": "Answer", Any Non-Insurance Assistance services purchased are provided through AGA Service Company. About Event Ticket Insurance How it Works With Event Ticket Insurance, if you can't attend an event for a number of reasons like covered illness, airline delays, traffic accidents and more you'll get 100% of the ticket price returned to you. So, if something outside of your control comes up and you cant make it to the event, you want your investment to be protected. Volkswagen owners should follow this claims process: Step 1 - Contact your nearest Volkswagen authorised retailer or repairer and let them know that your car is protected by this warranty. I would not recommend anyone purchase this insurance. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated A+ (Superior) by A.M. Best Co., under Jefferson Form No. Use this tool to calculate all purchases like ski-lift passes, show tickets, or even rental equipment. On . Except as expressly provided under your plan, you are responsible for charges you incur from third parties. We can't attend the event because my husband has to work, which is a covered reason. For ticket insurance refunds, please contact the insurance provider. Most of the policies we looked at do cover you if you test positive for coronavirus and cannot attend - although only one in four (25%) people thought this would be the case. Non-Insurance benefits / products are provided and serviced by AGA Service Company. %PDF-1.3 Do Not Sell or Share My Personal Information. This site uses cookies to improve your user experience and analyze site traffic. 3 0 obj Please correct the validation errors above before proceeding. Then be careful what insurance you pay for. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated A+ (Superior) by A.M. Best Co., under Jefferson Form No. Event Ticket Protection Ticket purchase confirmation, including proof of payment - Purchase confirmation and receipts for your tickets, and any additional expenses you have paid related to your claim. XCover used by AXS had the most comprehensive cover across the categories - refunding customers in all the scenarios we looked at. Can I get my money back for cancelled or postponed events? I decided not to attend the event and I have event ticket insurance. What is covered by Allianz Global Assistance Event Ticket Protector Insurance? Read on to learn more. If a qualifying reason keeps you from attending your event, and you purchased event ticket insurance with your tickets, you can be reimbursed 100% of the price you paid. { 105 series. ", Please make sure to get refunded from your concert ticket insurance, guys! There are a couple of different numbers, depending on what sort of query you have: 0345 641 9727 for anything to do with making a claim or making changes to your policy And with that money back in your pocket, youll be able to book seats the next time your favorite act, team or superstar returns to your backyard or wherever the tour or schedule schedules them. Watching the game on TV and or listening to the artist on your earbuds just isnt the same. You can take your How to Get Tickets for Her Shows in Las Vegas Adele has announced new shows for her Weekends with Adele residency at The Colosseum at Caesars Palace in Las V By continuing past this page, you agree to our Terms of Use. Despite one in four (26%) people assuming they can claim a refund from their insurer if they're advised not to travel due to local lockdown restrictions in their area, only one policy provides this cover. This brings us to one final note: if your tickets arent transferrable online or able to be picked up at a Will Call window and need to be snail mailed to the seller youll need sufficient time to get them there. It's sad knowing this company will profit from some XO forgetting to collect their refunds and because of the shadiness of them not even reaching out to us, I wanted to post this here so you all would take the steps to get your refunds! Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Booking Protect also covers you if you test positive when taking a pre-event rapid test as well as PCR testing. How do I file a claim for Event Ticket Protector Insurance? Terms of Use. Allianz Event Ticket Insurance gives you peace of mind that if youre unable to make your event due to an unforeseen circumstance, youre covered. Do Not Sell or Share My Personal Information. If your event has been canceled or if you cannot make the rescheduled event date, you can cancel your plan for a full refund of the plan's cost. * * . I decided not to attend the event and I have event ticket insurance. It's also not worth paying extra for ticket insurance assuming it will cover you if an event is cancelled or postponed due to lockdown rules - primary ticket sellers are required by STAR (The Society of Ticket Agents and Retailers) to offer you a refund in these situations. If you didnt purchase event ticket insurance, you have options for figuring out what to do with the tickets you wont be able to use. Yes - If customer is prevented from attending because of a government mandate, this is covered. Good luck all :) Oh and I reached out to Ticketmaster multiple times and tried calling them about my refund and only got automated emails. Check a Claim. We reimburse 100 percentup to $10,000for a variety of reasons like covered illness and job loss. What is Allianz Global Assistance Event Ticket Protector Insurance? "text": "You can purchase Allianz Event Ticket Insurance with your ticket purchase on Ticketmaster. Do Not Sell or Share My Personal Information. At checkout, when youre asked if youd like to purchase ticket insurance, just click yes. You will pay for the event ticket insurance as an additional charge and will be billed separately by Allianz Global Assistance. We bought our tickets for a May 2014 Alaska cruise and the corresponding travel insurance from Allianz Global Assistance. Any NonInsurance Assistance services purchased are provided through AGA Service Company. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. can reveal. Be aware that reselling, commonly referred to as scalping, may be prohibited by some state, local and even venue laws. Here's a summary of what five of the biggest ticketing sites offer: Festicket told us Booking Protect covers consumers if they have Covid-19, if they've had a bereavement due to Covid-19, or if they've been made redundant. If for any reason, you wish to cancel your plan during the review period, youll be refunded your premium as long as you havent filed a claim and your event has not begun. {{travelBanText}} {{travelBanDateFormatted}}. View a complete list of scenarios that would be covered under Allianz Event Ticket Insurance. File a Claim. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com. If your trip involves multiple destinations, please enter the destination where youll be spending the most time. AXS Premium. If I have Allianz ticket insurance and miss an event, can I get a refund? How do I file a claim and get a refund if I have ticket insurance? . Valid tickets. Here, we set the record straight on what different ticket insurance and guarantee policies cover, and explain how to get a refund if you can't attend an event due to coronavirus. What is covered by Allianz Global Assistance Event Ticket Protector Insurance? stream If your event has been rescheduled and you are planning to attend on the rescheduled date, you can update your plan to protect the new date within 770 days of your original purchase.