I am a handicapped senior and we attended a presentation in Las Vegas. Because public opinion will be so so loud they would rather stay away and take the easier buck from someone else. Due to the impact caused from Hurricane Ian, the following properties are closed until further notice. Certain destinations may require proof of vaccination or a negative COVID-19 test for access to local restaurants, tourist spots and on-site amenities, such as gyms, food and beverage areas and other common areas. THIS WEBSITE IS FOR THE PURPOSE OF SOLICITING TIMESHARE OWNERSHIP INTERESTS IN RESORTS LOCATED IN THE U.S., BARBADOS, MEXICO, SCOTLAND AND JAPAN. Timeshare diamond/hilton grand vacation club, Non operating air conditioner and television. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. The ratio at which you can convert your ClubPoints to Hilton Honors points varies depending on when youre booking your stay, as noted recently in several blogs. When we went on the owner updates, they purposefully misrepresented the compounding costs associated with upgrading. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. With state-of-the-art equipment and helpful meeting professionals on site, hosting an event is seamless at InterContinental Kiev hotel. NerdWallet strives to keep its information accurate and up to date. ST38921 and ST37308; California CST#2114968 She promised that her manager would call the next day. Please visit our Travel Alert page for Coronavirus (COVID-19) related updates. Reservations are on a space-available basis. (800) 230-7068. I emailed and then called the number that connected me to a representative previously. You can book many Hilton Grand Vacation Club properties with your standard Hilton Honors points. Claim it and get a lot of features. They spend a half hour getting to know your travel preferences. The Developer/Seller of LV Tower 52 Vacation Suites is: LV Tower 52, LLC, located at 100 Crescent Court, Suites 260, Dallas, TX. See rebate certificate for terms and conditions. This experience makes me very unlikely to want to interact with Hilton in any capacity, and I will be working hard to avoid them in the future. 07/04-0018. If married or living together, couples must attend sales presentation together; individuals may purchase separately. Our partners cannot pay us to guarantee favorable reviews of their products or services. This product cannot be refinanced by a bank or credit union, because this is not real estate. Reward points grant flexibility and give you greater access to a variety of properties (like those 6,800 Hilton hotels worldwide), but be aware that redeeming points is reliant upon award availability. When I called asking why the written communication did not include anything I agreed to, I was told that it did not matter. After close to an hour of waiting, I was informed that my original confirmation could not be honored because all rooms for this promotion were taken, and that, if I did not want the new dates or could not find other dates, I could request a refund. No. The Developer of California timeshare interests is: Grand Pacific Carlsbad, LP located at 1594 MarBrisa Circle, Carlsbad, CA. Hilton offers frequent deals for those interested in learning more about their timeshare program. THE COMPLETE OFFERING TERMS ARE IN AN OFFERING PLAN AVAILABLE FROM THE DEVELOPER. Information gathered through this promotion will be used to solicit timeshare sales. Prices range from $8,450 - $772,990 for deeded interest; Diamond Resorts Collections start at $8.00 per Point with a minimum purchase of 5,000 Points. U.S. Department of State Travel Advisories page. No one is excluded from visiting our properties or purchasing a timeshare. We paid I did, but in the end, although I liked the offer, I DID NOT book it. Sponsor reserves the right to change this offer prior to purchase without notice. I was somewhat upset when I received the email confirming stating "Your Orlando trip is confirmed, but more action is required." LEARN MORE. However, its difficult to recommend timeshares to most people, as their ongoing costs and lack of flexibility can hinder many would-be owners. Apr 7 - Apr 8. For general inquiries regarding vacation packages, please contact us at 1-407-745-3157. per night. I have a large collection of pictures to support my case towards building #22 and #11. You may not participate in this promotion if you have an open, incomplete package requiring attendance at a sales presentation, or have participated in a sponsor promotion requiring attendance at a sales presentation: (i) within the last year at the property or properties promoted in this offer, or (ii) within the last six (6) months at any other properties. I trust that all is great. The developer/seller of timeshare interest in the US and Hawaii Collections are Diamond Resorts U.S. Collection Development, LLC and Diamond Resorts Hawaii Collection Development, LLC located at 6355 Metrowest Blvd., Orlando FL 32835. Please allow six to eight weeks for Hilton Honors. If you do not meet the qualifications of this promotion or attend presentation, the difference between the special package price and the currently published nightly rate for the applicable resort at that time, plus premium costs and taxes, may be charged to your credit card. They charged by card $170. Theyll lie to you about the price, benefits, and features just to make a deal. We're taking Hilton grand vacations, (now the parent company of Diamond resorts) to federal court to change rules and regulations for the timeshare industry. The Sales Agent is Hilton Resorts Corporation (dba Hilton Grand Vacations) located at 6355 Metrowest Blvd. I honestly highly doubt it considering my extremely unpleasant experience. We invested again. Fell for a Hilton Grand Vacations package, what are my options? The Developer of Grand Islander is: BRE Grand Islander, LLC, located at c/o Blackstone Real Estate Partners VI L.P., 345 Park Avenue, New York, NY 10154. Vacation Timeshare Headquarters Multi Location Business Find locations Contact Information 6355 Metrowest Blvd STE 180. Then we returned to the sales counselor's cubicle, and he was trying to convince us to buy a timeshare since I mentioned wanting to travel everywhere. The manager and marketing guy both asked us if we would consider the program in the future. This promotion is for a three-night stay in a studio unit at a Hilton Grand Vacations resort or standard room in a hotel within the Hilton portfolio of brands (valued up to $179/night) in Orlando or Las Vegas for up to two (2) people. The saleswoman promised us a guidebook of tips and strategies for booking but it was completely useless. I want a refund not only for the package I already paid for but the gas money it took to drive here and back for nothing. $12,000 is a lot of money to spend on air. Out another $14K. We were told that the purchase was an excellent real estate investment and a hedge against hotel costs. Whether or not business has tried to resolve the problem: No interest and no efforts to resolve, they kept sending scripted responses since last 6 months On the first time I called, they hung up on me after 4 minutes into the conversation. I was not interested and said so to 4 different sales persons. So then they asked for my phone number. and I feel this program should have an intervention from the Booking a trip was confusing and nothing was ever available. I requested a refund, they said they would have to review the call when I purchased the package and let me know. Especially when we attend church. We are disappointed to hear this. Exceptions to this vaccination requirement for certain non-U.S. citizens who are not immigrants are limited, including children under the age of 18. Airfare for 2 and there are not rooms for 5 people and its 5 days, not one week. THIS ADVERTISING MATERIAL IS BEING USED FOR THE PURPOSE OF SOLICITING SALES OF A VACATION OWNERSHIP PLAN (TIMESHARE) IN FLORIDA. Harbourview Villas at South Seas Island Resort, Plantation Bay Villas at South Seas Island Resort, Plantation Beach Club at South Seas Island Resort, Plantation House at South Seas Island Resort, South Seas Club at South Seas Island Resort, For information about COVID-19, including symptoms, refer to the resources provided by the, For information on travel advisories and restrictions, including a map of impacted travel locations, visit the. The Developer of Grand Islander is: BRE Grand Islander, LLC, located at c/o Blackstone Real Estate Partners VI L.P., 345 Park Avenue, New York, NY 10154. totally disappointed and down right MAD!! I contacted Angela, she assured me we did and that our purchase was never put though escrow. From iconic city stays to quaint wanderlust retreats, these lavish resorts and contemporary hotels are ready to greet guests anywhere in the world. Hilton Resorts Corporation and its affiliates, subsidiaries, parent and its parents affiliates and subsidiaries and partners are also the developer of timeshare interests in the US and internationally. Need to find a different location? I did not receive a call within this timeframe. I did expose my issues up to the General Manager / Director who stoically looked at me with hardly a reaction. Before you travel, please check for specific travel advisories about the following countries: International Travel Back to the United States. Pre-qualified offers are not binding. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Offer not valid with any other promotional offer. Call Maggie at [protected] to discuss. The Developer of Grand Islander is: BRE Grand Islander, LLC, located at c/o Blackstone Real Estate Partners VI L.P., 345 Park Avenue, New York, NY 10154. For example, there are multiple Hilton Grand Vacation Club options within Las Vegas, including the, Hilton Grand Vacations Club on The Boulevard. Desired outcome: Seller of Travel Ref. Learn more: When is a timeshare presentation offer a good deal? to fund your travel. We realized shortly after that there was no discount associated with the $1695 that. If you continue using the website we will take it as your acceptance of the cookies as they are, if you want to change your settings you can do so any time by clicking on the Manage Cookies button. He showed us a tour of the resort too, which included a walkthrough of a nice suite and the pool and other spaces & amenities. If they giving people a hard time with this, just imagine how bad it'll be at the vacation resort. Customer Reviews are not used in the calculation of BBB Rating. Good day, It is appalling that this company resorts to deception and dishonesty to sell its useless product. Being as gullible as I am I agreed to a Hilton Grand Vacation package over the phone and I immediately regretted it. As the conversation went on though, he seemed more irritated and less friendly with us. Earliest available check-in is 30 days from the vacation purchase date. Reddit and its partners use cookies and similar technologies to provide you with a better experience. BBB Business Profiles may not be reproduced for sales or promotional purposes. For more information, please see our and our No. When they said that they didn't recognize the ONLY number that I have, I responded "of course you don't". Our units were dirty and in need of maintenance including non functioning TV. For a limited time, save up to $300 per flight + hotel booking. Do not sell or share my personal information. When I called in within two weeks they told me that my plan was only for 4 people and I would have to pay an additional 200.00+ to allow the 5th member of my family to stay and that was a deal at half off. I believe everyone that has been scammed into buying a Hilton Grand Vacations Package should start a class action suit against them. However, it is also possible to convert your ClubPoints directly into Hilton Honors points. While I have been a paying member since 1995, my annual condo maintenance fee is now 4 times what it was originally. I don't want to be on the hook for anymore money, and I don't think I'll be able to go on the vacation. The final response we got from the BBB was that the Hilton Grand Vacations decided to stand by its original decision and the complaint has been closed in BBB files. For general inquiries regarding vacation packages, please contact us at 1-407-745-3157. Called in to schedule my family vacation before the 45 day deadline to receive my added night and was told my plan only allowed 4-5 people in my family to go. Desired outcome: Hilton Grand Vacations Club, LLC and Diamond Resorts International Club, Inc., are the exchange agents. However, I was initially unable to do this because the charge showed up on my account as a hotel stay, with a check in and check out date (both the date of signing). But hilton says I have to provide my personal paperwork in order to stay. The Sales Agent is Hilton Resorts Corporation (dba Hilton Grand Vacations) located at 6355 Metrowest Blvd. We unfortunately signed up for the Hilton Grand Vacations Vacation Introductory Program (VIP) on March 18th. I went through the process and made the inquires into the exit strategists like Westley financial and look they get rich because there's so much need from the public that are desperate to get help.
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